CDs, DVDs, and Blu-ray discs are great ways to store data, but they can be frustratingly difficult to remove from the PS5 console. Its slim profile and lack of a dedicated eject button can make the process seem impossible. Here, we will guide you through the simple steps to eject a disc from your PS5 without damaging the console or the disc itself. Follow these instructions carefully, and you will be able to remove the disc safely and effortlessly.
First, let’s locate the disc eject button. Unlike previous PlayStation consoles, the PS5 has a concealed eject button that blends seamlessly with the console’s design. Look for a small, rectangular button with a disc eject symbol located above the USB ports and disc drive slot on the front panel of the console. Press the button once, and you should hear a faint click as the disc drive begins to open. If the button doesn’t respond, try pressing it again, making sure to apply gentle pressure. Avoid using excessive force, as this could damage the button or the console itself.
Once the disc drive has opened, gently pull the disc out of the slot. The disc should slide out smoothly; if it doesn’t, do not force it. Check the disc for any foreign objects or debris that may be obstructing its removal. If you find any, carefully remove them and try to eject the disc again. If the disc is still stuck, there may be an underlying issue with the console or the disc itself. In this case, it is best to contact PlayStation support for further assistance.
Powering Down to Eject
If the PS5 does not eject the disc through the above methods, you can try powering down the console and manually ejecting the disc. Here’s a detailed guide on how to do this:
Step 1: Turn Off the PS5
Locate the power button on the front of the PS5 console. It is a rectangular button with the PlayStation logo on it. Press and hold the power button for at least 7 seconds, or until the PS5 beeps and turns off completely.
Step 2: Unplug the PS5
Once the PS5 is turned off, unplug the power cord from the back of the console. This is a safety precaution to prevent any accidental power surges while you are ejecting the disc.
Step 3: Manually Eject the Disc
On the front of the PS5 console, locate the manual eject button. It is a small, circular button with a small arrow pointing upward. Using a thin, pointed object like a straightened paperclip or a SIM ejector tool, gently insert it into the manual eject button and apply gentle pressure.
Step 4: Remove the Disc
The disc should now be partially ejected. Carefully grab the disc and pull it out completely. Be sure to hold the disc by its edges to avoid fingerprints or scratches.
Step 5: Reinsert the Disc (Optional)
If you wish to reinsert the disc, simply align it with the disc slot on the front of the PS5 and gently push it in until it clicks into place. Make sure the disc is facing the correct direction before inserting it.
Step 6: Plug the PS5 Back In
Once the disc has been ejected or reinserted, plug the PS5 power cord back into the console and the power outlet. Power on the PS5 using the power button on the front of the console.
Step 7: Check the Eject Mechanism
Once the PS5 is powered on, try ejecting the disc again using the eject button on the console or the eject option in the PS5 menu. If the disc ejects successfully, it indicates that the eject mechanism is working properly.
Note:
It is important to exercise caution when manually ejecting the disc, as inserting the object too forcefully or at an incorrect angle can damage the eject mechanism or the disc itself.
Quick Eject with the Eject Button
The eject button is located on the front of the PS5 console, below the disc drive slot. To eject a disc using the eject button, simply follow these steps:
- Press the eject button once. The disc drive will open and the disc will be ejected partway.
- Carefully grasp the disc by its edges and pull it out of the drive.
- Close the disc drive by pushing it back in until you hear a click.
Additional Details
Here are some additional details to keep in mind when ejecting a disc using the eject button:
- If the disc is not ejected partway when you press the eject button, you may need to gently push it into the drive further before trying again.
- If you are having trouble ejecting a disc, you can try restarting the PS5 console. To do this, press and hold the power button on the front of the console for about 10 seconds, until the console turns off. Then, press the power button again to turn the console back on.
- If you are still having trouble ejecting a disc, you may need to contact PlayStation Support for assistance.
| Steps | Description |
|---|---|
| Press the eject button once | The disc drive will open and the disc will be ejected partway. |
| Carefully grasp the disc by its edges and pull it out of the drive | Be careful not to touch the surface of the disc. |
| Close the disc drive by pushing it back in until you hear a click | The disc drive will close and the disc will be ejected. |
Using the Disc Drive Menu
Another method for ejecting a disc from your PS5 is through the disc drive menu. This option is particularly useful if the console’s power button is unresponsive or if the disc has become stuck inside the drive.
To eject a disc using the disc drive menu, follow these steps:
- Turn on your PS5 and ensure that it is connected to a power source.
- Locate the Disc Drive button on the front panel of the console. It is situated on the far right side, next to the USB ports.
- Press and hold the Disc Drive button for approximately 5 seconds. Keep the button pressed until you hear the disc drive mechanism activate and the disc tray begins to open.
- Once the disc tray is fully open, gently remove the disc by grasping it with your fingers.
- Close the disc tray by pushing it back into the console until it clicks into place.
| Troubleshooting Tips | Possible Solutions |
|---|---|
| The disc drive does not respond when I press the Disc Drive button. | 1. Ensure that the console is turned on and connected to a power source. 2. Unplug the console for a few minutes and then plug it back in. 3. If the issue persists, contact PlayStation Support for assistance. |
| The disc is stuck inside the drive and won’t eject. | 1. Power down the console and unplug it from the power source. 2. Flip the console upside down and gently shake it to dislodge the disc. 3. If the disc still won’t eject, contact PlayStation Support for assistance. |
Emergency Disc Ejection
If the PS5’s disc eject button isn’t working, you can manually eject the disc using the following steps:
- Turn off the PS5.
- Unplug the PS5 from the power outlet.
- Turn the PS5 upside down and locate the small hole on the back of the console, near the bottom.
Insert a small, thin object, such as a paperclip or SIM eject tool, into the hole.
- Press and hold the object for a few seconds until the disc starts to eject.
- Once the disc has ejected, remove the object and the disc.
- Plug the PS5 back into the power outlet and turn it on.
Ejecting a Disc Remotely with an App
If you’re not near your PS5, you can still eject a disc remotely using the PlayStation App on your smartphone or tablet.
Steps:
1. Make sure your PS5 and mobile device are connected to the same Wi-Fi network.
2. Download and install the PlayStation App on your mobile device.
3. Sign in to your PlayStation Network account on the app.
4. Tap on the “Console Management” icon in the bottom right corner of the screen.
5. Select your PS5 console from the list.
6. Tap on the “Eject Disc” button.
Troubleshooting Stuck Discs
1. Power Cycle the PS5
Turn off the PS5 by holding down the power button on the console for 5 seconds. Once the console is off, unplug it from the power outlet and wait for 60 seconds. Plug the console back in and power it on. This should reset the console and eject the disc.
2. Try a Different Game Disc
If your disc is still stuck, try inserting a different game disc. If the new disc ejects successfully, it means that the problem is with the original disc.
3. Check the Disc for Damage
Look for any scratches, cracks, or other damage on the disc. If the disc is damaged, it will not be able to eject. You will need to purchase a new copy of the game.
4. Clean the Disc
Fingerprints and dust can build up on the disc over time, which can prevent it from ejecting. Use a soft, lint-free cloth to gently wipe the disc from the center outward. Do not use any harsh chemicals or cleaners, as these could damage the disc.
5. Manually Eject the Disc
If none of the above methods work, you can try to manually eject the disc. To do this, insert a paperclip into the small hole on the front of the console. Press the paperclip until you feel the disc eject.
6. Contact PlayStation Support
If you are still unable to eject the disc, you should contact PlayStation Support for assistance. They will be able to help you troubleshoot the problem and provide further instructions.
1. Turn on the PS5 console in Safe Mode
To enter Safe Mode, first, turn off your PS5 console completely. Once it’s powered down, press and hold the power button on the front of the console for about 7 seconds, until you hear two beeps: one when you first press the button, and another 7 seconds later. Release the button after the second beep.
2. Connect a controller to the PS5 console with a USB cable
Use a USB cable to connect a DualSense controller to the PS5 console.
3. Select the “Eject Disc” option
The PS5 console will start in Safe Mode. Use the D-pad on the controller to navigate to the “Eject Disc” option, then press the X button to select it.
4. Wait for the disc to eject
The PS5 console will eject the disc. Once the disc is fully ejected, you can remove it from the console.
5. Restart the PS5 console
Once you have ejected the disc, you can restart the PS5 console by selecting the “Restart PS5” option in Safe Mode.
6. Troubleshoot if necessary
If you are unable to eject the disc using the steps above, there may be an issue with your PS5 console. Try the following troubleshooting steps:
7. Check the disc
Make sure that the disc is not damaged or scratched. If the disc is damaged, it may not be able to be ejected properly.
| Error code | Cause | Solution |
|---|---|---|
| CE-100005-6 | The disc is not recognized by the console. | Try cleaning the disc with a soft cloth or try using a different disc. |
| CE-100006-0 | The disc is damaged or scratched. | Try using a different disc. |
| CE-100007-8 | The console is unable to eject the disc. | Try restarting the console in Safe Mode and ejecting the disc. If the disc still cannot be ejected, contact PlayStation Support. |
Avoiding Disc Damage During Ejection
PS5 games use optical discs with sensitive data, so proper handling is crucial to prevent damage during ejection. Here are some best practices:
1. Hold The Disc Horizontally
Always hold the disc horizontally by its edges to avoid scratching or touching the data surface.
2. Eject Disc Gently
Press the eject button on the console and gently slide the disc out without applying excessive force.
3. Avoid Bending Or Flexing
Do not bend or flex the disc, as it can warp the plastic and damage the data.
4. Clean Discs Regularly
Clean discs with a microfiber cloth to remove dust or debris that could interfere with reading.
5. Handle By Edges
Avoid touching the data surface of the disc; always handle it by the edges.
6. Inspect Before Inserting
Before inserting a disc into the PS5, visually inspect it for any scratches or damage.
7. Keep Away From Heat And Moisture
Store discs in a cool, dry place away from direct sunlight, heat sources, and moisture.
8. Additional Precautions
- Never force the disc into the PS5;
- Hold the PS5 level when ejecting a disc;
- Always follow the manufacturer’s instructions for proper care and handling.
How To Eject A Disc From Ps5
Are you having trouble ejecting a disc from your PS5? Don’t worry, you’re not alone. This is a common problem that can be easily fixed. Here are the steps on how to eject a disc from PS5:
Cleaning the Disc Drive for Smooth Ejections
If you are experiencing difficulty ejecting discs from your PS5, it may be necessary to clean the disc drive. To do this, you will need the following materials:
- A soft, dry cloth
- A cotton swab
- Isopropyl alcohol
Once you have gathered your materials, follow these steps:
- Power down your PS5 and unplug it from the power outlet.
- Open the disc drive cover.
- Gently wipe the disc drive lens with the soft, dry cloth.
- Dip the cotton swab in the isopropyl alcohol and gently clean the disc drive lens again.
- Allow the disc drive lens to dry completely before closing the disc drive cover.
- Plug your PS5 back into the power outlet and power it on.
- Try ejecting the disc again.
If you are still having trouble ejecting discs from your PS5, you may need to contact PlayStation support.
Manual Disc Ejection
1. Ensure the PS5 is powered on and not in Rest Mode.
2. Locate the disc eject button on the front of the console, next to the USB-A port.
3. Press and hold the disc eject button for 3-5 seconds, or until you hear the disc tray release.
Using the Console Controls
1. Navigate to the Control Center on the PS5 home screen.
2. Select the “Games” tab.
3. Highlight the game disc you want to eject.
4. Press the “Options” button on the DualSense controller.
5. Select “Eject Disc” from the contextual menu.
Using the Media Remote
1. Ensure the Media Remote is paired with the PS5.
2. Aim the remote at the PS5 and press the “Eject” button.
3. The disc tray should eject.
Troubleshooting Common Disc Ejection Issues
1. If the disc tray does not open when you press the eject button, try applying gentle pressure to the tray while pressing the button.
2. If the disc is stuck in the tray, do not try to force it out. Contact Sony Support for assistance.
3. If the PS5 is unresponsive, try restarting the console by holding the power button for 30 seconds.
Contacting Sony Support for Disc Ejection Issues
If the troubleshooting steps do not resolve the disc ejection issue, contact Sony Support for further assistance.
You can reach Sony Support via the following methods:
– Phone: 1-800-345-7669
– Website: https://support.playstation.com
– Online chat: https://support.playstation.com/s/chat-support
| Method | Available Times |
|---|---|
| Phone | Monday-Friday, 9:00 AM – 7:00 PM PST |
| Website | 24 hours, 7 days a week |
| Online Chat | Monday-Friday, 9:00 AM – 7:00 PM PST |
How to Eject a Disc from PS5
To eject a disc from your PS5, follow these steps.
1. Press the eject button on the front of the console.
2. The disc tray will open.
3. Remove the disc from the tray.
4. Close the disc tray.
People Also Ask
How do I eject a disc from my PS5 if the eject button doesn’t work?
If the eject button on your PS5 doesn’t work, you can try the following.
1. Turn off the PS5.
2. Unplug the PS5 from the power outlet.
3. Wait 30 seconds.
4. Plug the PS5 back into the power outlet.
5. Turn on the PS5.
6. The disc should automatically eject. If it doesn’t, you can try using a paperclip to manually eject the disc.
Can I eject a disc from my PS5 while it’s turned on?
Yes, you can eject a disc from your PS5 while it’s turned on.
What should I do if my PS5 won’t eject a disc?
If your PS5 won’t eject a disc, you can try the following.
1. Turn off the PS5.
2. Unplug the PS5 from the power outlet.
3. Wait 30 seconds.
4. Plug the PS5 back into the power outlet.
5. Turn on the PS5.
6. The disc should automatically eject. If it doesn’t, you can try using a paperclip to manually eject the disc.
