When it comes to home security, the Ring Video Doorbell Pro is a popular choice. However, there may come a time when you need to remove the doorbell from your home. Whether you’re moving, upgrading to a new model, or simply need to make repairs, removing the Ring Doorbell Pro is a relatively simple process. In this article, we’ll provide step-by-step instructions on how to remove the Ring Doorbell Pro, as well as some troubleshooting tips in case you encounter any problems.
Before you begin, it’s important to gather the necessary tools. You’ll need a screwdriver, a drill, and a pair of wire cutters. Once you have your tools, you can begin the removal process. First, remove the two screws that are located on the bottom of the doorbell. These screws secure the faceplate to the base of the doorbell. Once the screws are removed, you can gently pull the faceplate away from the base.
Next, you’ll need to disconnect the wires that are connected to the doorbell. There are two wires that are connected to the doorbell: a red wire and a black wire. Use the wire cutters to cut the wires, and then use the screwdriver to disconnect the wires from the doorbell. Once the wires are disconnected, you can remove the doorbell from the wall. To do this, simply pull the doorbell straight towards you. The doorbell should come off the wall easily.
Preparing for Removal
Before you embark on the Ring Doorbell Pro removal process, meticulous preparation is paramount to ensure a seamless and successful undertaking. Here’s a comprehensive guide to help you get started:
Gather Essential Tools
- Screwdriver: A Phillips head screwdriver will be necessary for removing the mounting screws.
- Ladder: A stable and secure ladder is crucial for accessing the doorbell at the proper height.
- Safety glasses: Wear protective eyewear to prevent any potential eye injuries during the removal process.
Assess Power Source
- Disconnect Power: Locate the circuit breaker or fuse box and switch off the circuit or remove the fuses that provide power to the doorbell. This crucial step eliminates any electrical hazards during removal.
- Verify Power Loss: Use a non-contact voltage tester to confirm that the power has indeed been disconnected before proceeding further.
Prepare the Work Area
- Clear Workspace: Remove any obstructions around the doorbell area to create a clear and safe work zone.
- Protect Surfaces: Cover the floor or other surfaces below the doorbell with a drop cloth or towels to minimize any accidental damage.
Safety First
- Wear Gloves: Protect your hands by wearing a pair of work gloves while removing sharp objects or handling electrical components.
- Use Caution: Exercise care and attention when using tools to avoid injury or damage to surrounding surfaces.
Shutting Off Power
Before you begin any work on your Ring Video Doorbell Pro, it’s crucial to ensure your safety by cutting off the power supply. Here’s a detailed guide on how to do it:
1. Locate the Circuit Breaker Box
The circuit breaker box is typically located in your basement, garage, or utility room. It contains numerous switches that control the electricity flow to different parts of your home.
2. Identify the Circuit for Your Doorbell
Examine the labels on the circuit breakers to find the one that corresponds to your Ring Doorbell Pro. It may be labeled as “Doorbell” or “Front Door.” If you’re unsure, temporarily flip a breaker off and observe whether your doorbell loses power. Once you’ve identified the correct breaker, switch it to the “OFF” position.
3. Turn Off Additional Power Sources
In addition to the circuit breaker, your Ring Doorbell Pro may also be connected to a transformer or internal battery pack. To ensure complete power isolation, disconnect the transformer’s wires from the doorbell terminals and remove the battery pack if applicable.
Disconnecting Wiring
1. **Turn off the power to the doorbell:** Before you begin any electrical work, it is important to turn off the power to the doorbell. This can be done by flipping the circuit breaker or removing the fuse that powers the doorbell.
2. **Disconnect the wires from the doorbell:** Once the power is off, you can disconnect the wires from the doorbell. There are two wires that connect to the doorbell: a black wire and a white wire. Disconnect the black wire first, followed by the white wire.
3. **Remove the doorbell from the wall:** With the wires disconnected, you can now remove the doorbell from the wall. To do this, simply unscrew the two screws that hold the doorbell in place. Once the screws are removed, you can pull the doorbell straight off the wall.
4. **Double-check your work:** Before you turn the power back on, double-check your work to make sure all of the wires are disconnected and that the doorbell is securely removed from the wall.
5. **Turn the power back on:** Once you are satisfied that the doorbell is disconnected, you can turn the power back on. To do this, simply flip the circuit breaker back on or replace the fuse that you removed earlier.
| Step | Description |
|---|---|
| 1 | Turn off the power to the doorbell |
| 2 | Disconnect the wires from the doorbell |
| 3 | Remove the doorbell from the wall |
| 4 | Double-check your work |
| 5 | Turn the power back on |
Removing the Faceplate
To remove the faceplate from your Ring Doorbell Pro, you will need a small Phillips head screwdriver. Follow these steps:
- Turn off the power to your Ring Doorbell Pro. To do this, open the breaker panel in your home and turn off the breaker that powers the doorbell. If you are not sure which breaker powers the doorbell, you can turn off all of the breakers.
- Remove the two screws that hold the faceplate in place. The screws are located on the bottom of the faceplate.
- Gently pull the faceplate away from the doorbell. The faceplate is attached to the doorbell by a series of wires. Be careful not to pull too hard on the wires.
- Disconnect the wires that connect the faceplate to the doorbell. There are four wires that connect the faceplate to the doorbell: two red wires, a black wire, and a white wire. To disconnect the wires, simply squeeze the tabs on the wire connectors and pull the wires out.
| Wire Color | Purpose |
|---|---|
| Red | Power |
| Black | Ground |
| White | Video |
- Once the wires are disconnected, you can remove the faceplate from the doorbell. Be careful not to lose the screws that hold the faceplate in place.
Detaching the Bracket
To detach the bracket, follow these steps:
1. Locate the two side screws that secure the bracket to the mounting surface.
2. Using a compatible screwdriver, carefully unscrew both screws until they are completely loose.
3. Gently pull the bracket away from the mounting surface.
4. If the bracket is still attached to the mounting surface, check for any additional screws or bolts that may need to be removed.
5. Detaching the Bracket Safely:
| Step | Description |
|---|---|
| a. | Wear gloves to protect your hands from sharp edges. |
| b. | Ensure the power to the doorbell is disconnected before detaching it. |
| c. | Use the correct size screwdriver and handle it with care to avoid stripping the screws. |
| d. | Apply gentle pressure and avoid using excessive force to prevent damage to the bracket or mounting surface. |
| e. | Double-check that all screws or bolts are removed before attempting to detach the bracket. |
Reinstalling the Trim Plate
Once the Ring Doorbell Pro has been removed from the wall, the trim plate can be reinstalled by following these steps:
- Align the trim plate over the holes in the wall where the screws were removed.
- Insert the screws into the holes and tighten them until the trim plate is secure.
- Ensure that the trim plate is level and flush with the wall.
- If the trim plate is not level, use a level to adjust it.
- If the trim plate is not flush with the wall, use a screwdriver to tighten the screws.
- Once the trim plate is secure, reattach the Ring Doorbell Pro by following the steps in the “Mounting the Ring Doorbell Pro” section of this guide.
| Step | Description |
|---|---|
| 1 | Align the trim plate over the holes in the wall. |
| 2 | Insert the screws into the holes and tighten them. |
| 3 | Ensure that the trim plate is level and flush with the wall. |
| 4 | If the trim plate is not level, use a level to adjust it. |
| 5 | If the trim plate is not flush with the wall, use a screwdriver to tighten the screws. |
| 6 | Reattach the Ring Doorbell Pro by following the steps in the “Mounting the Ring Doorbell Pro” section of this guide. |
Resetting the Ring Doorbell Pro
To reset your Ring Doorbell Pro, follow these steps:
- Press and hold the reset button for 10 seconds, then release.
- The doorbell will flash white and red.
- Wait for 30 seconds, then press the reset button again for 5 seconds.
- The doorbell will flash blue and red.
- Wait for 60 seconds, then press the reset button again for 5 seconds.
- The doorbell will flash green and red.
- The doorbell is now reset and can be set up again.
| Factory Reset | Soft Reset |
|---|---|
| All settings and data will be lost | All settings will be retained |
| Recommended for troubleshooting major issues | Recommended for minor issues |
| Requires a hard reset button | Can be done through the Ring app |
Ring Doorbell Pro Removal Guide
The Ring Doorbell Pro is a popular video doorbell that can be easily installed and removed. If you’re moving or replacing your doorbell, follow these steps to remove it safely:
Troubleshooting Common Issues
8. Connectivity Issues
If you’re having trouble connecting your Ring Doorbell Pro to your Wi-Fi network, try the following:
- Ensure that your Wi-Fi network is up and running.
- Check the distance between your doorbell and router. Wi-Fi signals can be weakened by distance, so if your doorbell is too far away from your router, it may not be able to connect.
- Make sure that your firewall is not blocking Ring’s servers. Ring recommends adding the following IP addresses to your firewall’s whitelist:
- 192.168.1.1
- 192.168.1.254
- 255.255.255.0
- 8.8.8.8
- 8.8.4.4
- Try restarting your doorbell by pressing and holding the setup button for 20 seconds.
- If you’re still having trouble connecting your doorbell, contact Ring support for assistance.
Safety Considerations
Before attempting to remove your Ring Doorbell Pro, it is essential to take the following safety precautions:
- Turn off the power at the breaker: Locate the circuit breaker that controls the power to your doorbell and switch it off. This will prevent any electrical shocks while you work.
- Disconnect the wires: Once the power is off, remove the faceplate of your doorbell and disconnect the wires. Use a screwdriver or pliers to carefully loosen the screws on the wire terminals.
- Remove the mounting bracket: Locate the screws that secure the mounting bracket to the wall and remove them. You may need to use a drill or screwdriver, depending on the type of screws used.
- Pull out the Ring Doorbell Pro: Once the mounting bracket is removed, gently pull the Ring Doorbell Pro unit out of its housing. Be careful not to damage the wires or the unit itself.
- Wrap the wires: Use electrical tape or wire nuts to cap the exposed wires and prevent any electrical hazards.
- Secure the wires: Tuck the wires back into the wall cavity and secure them with electrical tape or a wire clamp to prevent them from dangling.
- Turn the power back on: Once all the wires are secured, turn the power back on at the breaker.
- Test the doorbell: Press the doorbell button to test if it is functioning correctly. If it does not work, check the connections and ensure that the wires are connected properly.
- Dispose of the old doorbell: Dispose of your old Ring Doorbell Pro responsibly by following local regulations for electronic waste disposal.
Alternative Removal Methods
In case you do not have a security screwdriver or cannot locate it, there are a few alternative methods you can try:
- Tweezer extraction: Using a pair of fine-tipped tweezers, gently try to grip the screw head and turn it counterclockwise. This method requires patience and steady hands.
- Needle-nose pliers: Similar to tweezers, needle-nose pliers provide a more secure grip. Insert the tips of the pliers into the screw head and carefully turn it.
- Flathead screwdriver: If the screw head is slightly loose, you may be able to use a flathead screwdriver to carefully pry it out. Insert the screwdriver tip into the notch on the screw head and apply gentle pressure while trying to turn.
- Super glue: Apply a small drop of super glue to the screw head and let it dry for a few minutes. Once the glue is set, use a pair of pliers or a flathead screwdriver to turn the screw.
- Drill out the screw: As a last resort, if all other methods fail, you can carefully drill out the screw. Use a drill bit slightly smaller than the screw diameter and drill slowly and carefully to avoid damaging the doorbell.
Additional Tips for Screw Removal
Here are some additional tips that may help you remove the screw:
- Ensure you are using the correct type of screwdriver and that it fits snugly into the screw head.
- Apply downward pressure on the screwdriver while turning to prevent it from slipping.
- If the screw is rusted or stuck, try applying a penetrating oil like WD-40 to loosen it.
- Remember to be patient and avoid applying excessive force, as this could damage the doorbell or the screw.
How To Remove A Ring Doorbell Pro
To remove a Ring Doorbell Pro, you will need a Phillips head screwdriver. You will need to disconnect the wires from the doorbell, then remove the screws that are holding the doorbell in place. Once the screws are removed, you can pull the doorbell away from the wall.
People Also Ask About How To Remove A Ring Doorbell Pro
What Tools Do I Need To Remove A Ring Doorbell Pro?
You will need a Phillips head screwdriver to remove a Ring Doorbell Pro.
How Do I Disconnect The Wires From The Doorbell?
To disconnect the wires from the doorbell, simply unscrew the wire nuts that are connecting the wires to the doorbell. Be careful not to damage the wires.
How Do I Remove The Screws That Are Holding The Doorbell In Place?
To remove the screws that are holding the doorbell in place, simply use a Phillips head screwdriver to unscrew the screws. Be careful not to strip the screws.
How Do I Pull The Doorbell Away From The Wall?
Once the screws are removed, you can simply pull the doorbell away from the wall. Be careful not to damage the doorbell or the wall.
