Is your Keurig brewing slowly, making strange noises, or not working at all? These issues can often be resolved with a simple reset. A Keurig reset removes air from the water lines, which can correct many of the problems that can occur with use. The reset process is quick and easy, so is well worth trying if you’re having problems with your Keurig.
If you’re having trouble with your Keurig, unplugging it and then plugging it back in is often the first step that is recommended. However, if that didn’t solve the problem, a factory reset may be the solution. A factory reset returns the Keurig to its original settings, which can resolve a variety of issues.
First, make sure that your Keurig is turned off. Next, locate the reset button on the back of the machine. It is usually a small, round button recessed into the case. Use a paperclip or other pointed object to press and hold the reset button for at least three seconds. The Keurig will beep and the lights on the front of the machine will flash. Once the lights stop flashing, the reset is complete. You can now turn the Keurig back on and it should be working properly.
Identifying the Reset Button Location
Depending on the specific Keurig model you own, the reset button’s location may vary. Here’s a detailed guide to help you find it on different models:
Keurig 2.0 and Newer Models
For Keurig 2.0 and newer models, the reset button is typically situated on the back of the machine, near the power cord. Look for a small, circular button with a recessed center.
Keurig Classic and Legacy Models
On older Keurig Classic and Legacy models, the reset button is usually located on the bottom of the machine. Turn the machine upside down and inspect the base for a small, recessed button.
Keurig Mini and Keurig K-Slim Models
For Keurig Mini and Keurig K-Slim models, the reset button is typically located on the side or back of the machine. It may be a small, circular button or a small, rectangular button with the word “Reset” printed on it.
| Model | Reset Button Location |
|---|---|
| Keurig 2.0 and Newer | Back of the machine, near the power cord |
| Keurig Classic and Legacy | Bottom of the machine |
| Keurig Mini and Keurig K-Slim | Side or back of the machine |
Unplugging and Re-plugging the Keurig
Unplugging and re-plugging the Keurig is one of the simplest yet effective methods to reset it. Here’s how to do it step-by-step:
Step 1: Unplug the Keurig from the outlet
Locate the power cord of the Keurig and unplug it from the electrical outlet. Wait for a few seconds to allow the machine to completely discharge.
Step 2: Wait for 30 seconds
Once the Keurig is unplugged, wait for 30 seconds. This allows the internal components to reset and discharge any residual power.
Step 3: Replug the Keurig
After 30 seconds, firmly plug the Keurig back into the electrical outlet. Ensure that the connection is secure.
Step 4: Power on the Keurig
Press the power button to turn on the Keurig. The machine will go through its startup sequence and should now be reset.
Additional Tips:
If you frequently experience issues with your Keurig, consider using a surge protector. This will help protect the machine from power fluctuations that can occasionally cause resets.
If you suspect a more serious problem with your Keurig, it’s recommended to contact Keurig customer support or a qualified technician for assistance.
Using the “Blind Reset” Method
The “blind reset” method can be used if you do not have access to the Keurig’s buttons or display. To perform a blind reset:
- Unplug the Keurig from the power outlet.
- Wait 10 seconds.
- Press and hold the “small cup” and “large cup” buttons simultaneously.
- Plug the Keurig back into the power outlet.
- Continue holding the buttons for another 3 seconds.
- Release the buttons.
Holding the Buttons
While holding down the buttons, follow the steps below:
The Keurig should now be reset. To confirm, run a brew cycle with water only.
Resetting through the Keurig App
If you have a Keurig app on your mobile device, you can use it to reset your Keurig machine remotely. Here are the steps on how to do it:
- Open the Keurig app on your mobile device.
- Log in to your Keurig account.
- Select the “Settings” menu.
- Tap on the “Reset Machine” option.
- Follow the on-screen instructions to complete the reset process.
Resetting Manually with a Needle or Paperclip
If you don’t have the Keurig app or if your machine is not connected to Wi-Fi, you can reset it manually using a needle or paperclip. Here are the steps on how to do it:
- Locate the reset button on the bottom of your Keurig machine. It is usually a small, recessed button.
- Insert a needle or paperclip into the reset button and press it for about 5 seconds.
- The machine will start to reset. The lights on the front of the machine will flash and the machine will make a series of noises.
- Once the reset is complete, the lights on the front of the machine will stop flashing and the machine will be ready to use.
Resetting for Different Keurig Models
| Keurig Model | Reset Method |
|---|---|
| K-Mini | Use the Keurig app or the manual reset method with a needle or paperclip. |
| K-Classic | Manual reset method with a needle or paperclip. |
| K-Elite | Use the Keurig app or the manual reset method with a needle or paperclip. |
| K-Duo | Use the Keurig app or the manual reset method with a needle or paperclip. |
| K-Supreme | Use the Keurig app or the manual reset method with a needle or paperclip. |
Performing a Factory Reset
A factory reset restores your Keurig to its original default settings, which can resolve various issues. To perform a factory reset:
1. Unplug the Keurig
Disconnect the Keurig from the power outlet.
2. Remove the Water Reservoir
Take out the water reservoir from the Keurig.
3. Press and Hold the Function Button
Find the “Function” button on the Keurig’s control panel. Press and hold it for 10 seconds.
4. Release the Function Button
After 10 seconds, release the “Function” button.
5. Reassemble the Keurig and Test
Reattach the water reservoir to the Keurig and plug it back into the power outlet. Run a brew cycle with water only to ensure the reset was successful. Refer to the table below for common issues that a factory reset can resolve:
| Issue | Factory Reset Resolution |
|---|---|
| Slow Brewing | Clears mineral buildup and improves water flow. |
| Leaking from the Bottom | Restores proper valve function and prevents leaks. |
| Error Messages | Removes persistent error messages that may have been caused by software glitches. |
| Weak or Inconsistent Brew Strength | Rebalances the brew chamber pressure and ensures consistent cup quality. |
| Noisy Operation | Resets the pump and other mechanical components, reducing noise. |
Descaling the Keurig
Descaling a Keurig is an essential part of maintenance to remove mineral buildup that can affect the taste of your coffee and damage the machine. Here’s a detailed guide on how to descale your Keurig:
Materials you’ll need:
| Item | Quantity |
|---|---|
| Keurig Descaling Solution | 1 bottle |
| Water | 16 ounces |
| Container | Large enough to hold 16 ounces of liquid |
Instructions:
- Empty the water reservoir. Remove the water reservoir from the Keurig and empty it.
- Fill the reservoir with descaling solution. Pour the Keurig Descaling Solution into the water reservoir.
- Add water to the reservoir. Fill the rest of the water reservoir with 16 ounces of cold water.
- Place a container under the spout. Position a large container under the beverage outlet to collect the descaling solution.
- Run the descaling cycle. Press the "Descale" button on the Keurig and follow the prompts on the display. The descaling cycle will take approximately 30 minutes.
- Rinse the Keurig thoroughly: After the descaling cycle is complete, remove the container and discard the descaling solution. Fill the water reservoir with fresh, cold water and run a full brew cycle without a K-cup. Repeat this step 2-3 times to ensure all the descaling solution is rinsed from the machine.
- Enjoy descaled coffee. Your Keurig is now descaled and ready to brew delicious coffee again.
Cleaning the Keurig Needles
To keep your Keurig running smoothly, it’s important to clean the needles regularly. Here’s how to do it:
- Unplug the Keurig and let it cool down.
- Remove the water reservoir and drip tray.
- Open the K-Cup holder and remove the K-Cup.
- Locate the two needles on the top of the machine, behind the K-Cup holder.
- Dip a cotton swab in vinegar and gently clean the needles.
- Rinse the needles with water and dry them with a clean cloth.
- Reassemble the Keurig and run a cleaning cycle with water only.
Additional Tips for Cleaning the Needles:
| Tip | Description |
|---|---|
| Use white vinegar | White vinegar is a natural cleaner that is safe to use on Keurig needles. |
| Be gentle | Don’t scrub the needles too hard, as this could damage them. |
| Dry the needles thoroughly | Leaving the needles wet could cause corrosion. |
Inspecting the Brew Basket
The brew basket is a vital part of any Keurig brewer, as it holds the coffee grounds during the brewing process. A dirty or clogged brew basket can lead to a variety of problems, including weak coffee, inconsistent brewing, and even machine damage.
To inspect the brew basket, remove it from the brewer and carefully examine it for any signs of damage or clogging. Look for:
- Cracks or other damage to the basket
- Ground coffee or other debris stuck in the holes or basket
- Staining or discoloration
If you find any signs of damage or clogging, clean the brew basket immediately using warm, soapy water. Rinse it thoroughly and allow it to dry completely before reinserting it into the brewer.
To prevent problems from occurring in the future, it is important to clean the brew basket regularly. After each use, empty the used coffee grounds and rinse the basket with warm water. Once a week, perform a more thorough cleaning by soaking the basket in a vinegar and water solution for 30 minutes. This will help to remove any stubborn stains or debris that may have accumulated.
By following these simple steps, you can keep your Keurig’s brew basket clean and in good condition, ensuring that you enjoy delicious, consistent coffee every time.
Additional Tips for Cleaning the Brew Basket
In addition to the steps outlined above, here are a few additional tips for cleaning your Keurig’s brew basket:
- Use a soft cloth or sponge to clean the basket. Avoid using abrasive materials, such as steel wool or brillo pads, as these can scratch the surface of the basket.
- Do not put the brew basket in the dishwasher. The high heat and harsh detergents can damage the basket.
- If the brew basket becomes heavily stained, you can soak it in a bleach solution for 30 minutes. Be sure to rinse the basket thoroughly after soaking.
By following these tips, you can keep your Keurig’s brew basket clean and in good condition for years to come.
Reinstalling the Water Filter
To reinstall the water filter after resetting your Keurig, follow these steps:
- Remove the old water filter by pulling it straight up and out of the water reservoir.
- Unwrap the new water filter and remove the protective cap from the bottom.
- Insert the new water filter into the water reservoir, pushing it down until it clicks into place.
- Fill the water reservoir with fresh, cold water and replace the lid.
- Turn on the Keurig and run a brew cycle without a K-Cup to prime the new filter.
- Dispose of the water from the first brew cycle.
- Your Keurig is now reset and ready to use with the new water filter.
- The following table provides a summary of the steps involved in reinstalling the water filter:
| Step | Action |
|---|---|
| 1 | Remove the old water filter. |
| 2 | Unwrap the new water filter and remove the protective cap. |
| 3 | Insert the new water filter into the water reservoir. |
| 4 | Fill the water reservoir with fresh, cold water and replace the lid. |
| 5 | Turn on the Keurig and run a brew cycle without a K-Cup. |
| 6 | Dispose of the water from the first brew cycle. |
| 7 | Your Keurig is now reset and ready to use with the new water filter. |
Resetting a Keurig
To reset a Keurig, follow these steps:
- Unplug the Keurig from the power outlet.
- Wait 10 seconds.
- Plug the Keurig back into the power outlet.
- Press the power button to turn on the Keurig.
- Press and hold the “small cup” and “strong” buttons for 5 seconds.
- The Keurig will beep and display “Reset Complete”.
If you have any questions or problems, contact Keurig support.
Contacting Keurig Support
You can contact Keurig support by phone at 1-800-544-8487, by email at support@keurig.com, or by chat on the Keurig website.
| Hours of Operation: | Monday-Friday 8:00am-8:00pm EST |
| Saturday: | 9:00am-6:00pm EST |
| Sunday: | Closed |
You can also find help online at the Keurig website.
How To Reset A Keurig
If your Keurig is acting up, resetting it may be the solution. Here are the steps on how to reset a Keurig:
- Unplug the Keurig from the power outlet.
- Wait 10 seconds.
- Plug the Keurig back into the power outlet.
- Turn on the Keurig.
- The Keurig should now be reset. If the problem persists, you may need to contact Keurig customer service.
People Also Ask
How do I know if my Keurig needs to be reset?
There are a few signs that your Keurig may need to be reset. These include:
- The Keurig is not brewing correctly.
- The Keurig is displaying an error message.
- The Keurig is not turning on.
How often should I reset my Keurig?
You should only reset your Keurig when it is experiencing problems. Resetting the Keurig too often can actually shorten its lifespan.
What do I do if my Keurig still doesn’t work after resetting it?
If your Keurig still doesn’t work after resetting it, you may need to contact Keurig customer service. They will be able to help you troubleshoot the problem and determine if your Keurig needs to be repaired or replaced.
